Terrapocket Pty Ltd Privacy Policy
Last Modified: 2014/12/11
This Privacy Policy provides our policies and procedures for
collecting, using, and disclosing your information. Users can access
the Terrapocket Pty Ltd service (the “Service”) through our applications on devices.
A “device” is any computer used to access the Terrapocket Pty Ltd Service,
including without limitation a desktop, notebook, mobile phone,
tablet, or other consumer electronic device. This Privacy Policy
governs your access of the Terrapocket Pty Ltd Service, regardless of how you access
it, and by using our Service you consent to the collection, transfer,
processing, storage, disclosure and other uses described in this
Privacy Policy. All of the different forms of data and information
described below are collectively referred to as “information”.
1. The Information We Collect and Store
Our aim is to provide you with a secure place where you can keep
your sensitive data safely protected from access by others. This
includes us. Therefore we don’t save your Master Key (=Password)
anywhere and don’t keep any personal information from you as long as
you don’t ask us explicitly to do so.
As managers of the Terrapocket Pty Ltd Service, we will inevitably collect and
store some or all of the following information – depending on which
parts of the service you use.
Information You Provide
When you set a recovery email address we collect and store this
email address and the information about which files are linked to
it.
If you purchase sync packages we collect and store the
billing information we get from Google or PayPal (depending on
purchase type). If you have privacy concerns consider using anonymous
paying methods like prepaid credit cards or vouchers.
Files
We store the files you sync to our servers. Your data is secure and encrypted with the highest standard of
encryption. We never store the relating encryption keys or passwords.
Therefore we are unable to unlock your data and disclose it to others –
or help you in case you forget it.
Log Data
When you use the Service, we store date and time stamps
associated with transactions and other interactions with the Service.
WE DON'T STORE information from your device, its software, the
Device’s Internet Protocol (“IP”) address, your browser type, the web
page visited before you came to our website, information you search
for on our website, locale preferences, identification numbers
associated with your Devices, or your mobile carrier.
Cookies
We may use cookies on our websites to hold login data only for the duration of the current login session.
2. How We Use Personal Information
We respect your privacy. Knowing that we probably miss out on
some marketing possibilities, we don’t save any personal information
about you if you don’t explicitly ask us to do so.
Please keep in mind that the information provided within the
“Me/Profile” section of the Keypa Service is visible to all
Keypa users you are connected to and us. We don’t have the ability
to contact you unless you provide us with a Keypa Mail-Token.
Geo-Location Information.
We don’t collect any Geo-Location
Information. If you save data containing Geo-Location Information
(like photos from your Device’s camera) in an encrypted file, this
information gets encrypted together with the data and is not available
to us.
3. Information Sharing and Disclosure
Your Use
Our prime principle is to respect your privacy. Consequently we
only collect data needed to run the Service. We do not sell any of
your provided data to third parties.
Through certain features of the Service you may have the ability to
share some of your information with others.
The only public
information is your Mail profile (if using Keypa Messaging). Any
information you choose to share should reflect how much you want
others to know about you.
Service Providers, Business Partners and Others
We may use
certain trusted third party companies and individuals to help us
provide, analyze, and improve our Service (including but not limited
to data storage, maintenance services, database management, web
analytics, payment processing, and improvement of the Service’s
features). These third parties may have access to your physical data
(only for purposes of performing these tasks on our behalf and under
obligations similar to those in this Privacy Policy) but not to the
information stored within your files (=Terrapocket Pty Ltd Boxes) as they are secure
encrypted.
Compliance with Laws and Law Enforcement Requests; Protection
of Terrapocket Pty Ltd ’s Rights
We may disclose to parties outside data you stored on our servers when
we have a good faith belief that disclosure is reasonably necessary to
comply with a law, regulation or compulsory legal request.
We
won’t remove any encryption as this is impossible for us.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a
portion of our assets, your information may be transferred as part of
that transaction, but we will notify you (for example, via a prominent
notice within our applications) of any change in control or use of
your files, or if either become subject to a different Privacy Policy.
We will also notify you of choices you may have regarding the
information.
Non-private or Non-personal Information
We may disclose your non-private, aggregated, or otherwise
non-personal information, such as usage statistics of our Service.
4. Changing or Deleting Your Information
Our Services are built in a way that makes it impossible for us
to connect stored data to a certain user account. We are unable to
delete your data from our servers (unless you have provided us with a
recovery email address). But you can always change or delete your
information yourself on your local device and sync the file. All
data is physically erased from server-replications.
5. Community
Our Service may offer publicly accessible community services such as
blogs, forums, and wikis. Some of these services may require an
account (which is not connected to your Terrapocket Pty Ltd Boxes).
You
should be aware that any information you provide in these areas may be
read, collected, and used by others who access them. Your posts may
remain even after you cancel your account.
Our Website and Applications may include links to other websites whose privacy practices may differ from those of Terrapocket Pty Ltd. If you
submit personal information to any of those sites, your information is
governed by their privacy statements. We encourage you to carefully
read the privacy statement of any website you visit.
6. Security
The security of your information is important to us. For that
reason we keep your information securely encrypted. If you have any
questions about security on our website or in our Service, you can
contact us via Keypa (Mail Token and Mail-ID: Keypa Support) or via email (support@terrapocket.com)
7. Contacting Us
If you have any questions about this Privacy Policy, please
contact us via Keypa (Mail Token and Mail-ID: Keypa Support) or via email (support@terrapocket.com)
8.Changes to our Privacy Policy
This Privacy Policy may change from time to time. If we make
changes to this Privacy Policy we will provide you with a prominent
notice within our Applications. By continuing to use the Service after
those changes become effective, you agree to be bound by the revised
Privacy Policy.
UNDER NO CIRCUMSTANCES will we ever change our policy
in regard to data encryption. We will never keep your data stored in
your files unencrypted on our servers. We guarantee that we will
never connect your data to other entities as long as you do not
explicitly ask us to do so (like by connecting email addresses).